The Buyer (the Customer) has a withdrawal period of 14 clear days from receipt of the products. In the event of an exchange or refund, the Buyer (the Customer) returns the new, unsealed article at its own expense, in its original packaging, intact, accompanied by instructions for use and documentation to the address below.
The right of withdrawal cannot be exercised:
for products which have been unsealed by the Buyer (Customer) after delivery, they cannot be returned for reasons of hygiene or health protection.
(Article L221-28 https://www.legifrance.gouv.fr/codes/article_lc/LEGIARTI000032226820/)
The Buyer (The Customer) returns the new item, unsealed, in its original packaging, intact, along with the instructions for use and documentation, at its own expense.
Any request should be addressed to CAMIAU.
The return of goods is made at the risk and peril of the buyer. Any return of merchandise requires a return number.
CAMIAU will reimburse the sums paid by the Buyer (The Customer), with the exception of return costs within a maximum period of 14 days, upon receipt of the products.
The Customer must accompany his package with the withdrawal form below or any other unambiguous declaration expressing his desire to withdraw:
27 Avenue Philippe Rochat
I hereby notify the withdrawal of the contract for the order of the Products below:
- Order of: ………… ..
- Order number: ………… ..
- Customer name: …………………….
- Customer address:… ……………………… ..
[Signature of the Customer]
It is advisable to send the parcel back by tracked mail, if necessary bedridden where it would be lost during the mailing, the responsibility of CAMIAU can not be engaged in this respect.